We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. A. The service, the food, and the activities/room were all more than we could have ever hoped for. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. They are large beautiful rooms with great amenities. Excellence Riviera Cancun. Ensuring proper protocols are in place. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. An extensive gym with a great range of equipment. Please, receive our warmest regards from The Excellence Collection. On top of everything, the entertainment team was superb. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. more. We had the very best time at this resort. What Are The Most Interesting Facts You Should Know About The Dominican Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. The food was up there with some of the most authentic Indian eats we have had outside of India. Share. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto This was a great night out, the food was delicious and the chefs were really entertaining and talented. Other than requiring masks the Cancun airport was operating like it always has. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. New Health & Safety Protocols; The Excellence Collection. The housekeeping team was super-efficient. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Kind of a let down. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Alejandro at the bar with the pizza oven is great too. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The atmosphere in Las Olas was also buzzing, which always adds to the experience. They were waiting with a very comfortable luxury SUV for us outside the airport. With the Excellence club, you definitely do get a little more privacy. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We were there for three glorious weeks January-February 2023. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk COVID Safety: We are vaccinated, so felt safe traveling. Question: Is It Safe To Travel To Excellence Playa Mujeres Customer service can not be matched or outdone. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. It has been a pleasure having you with us and we look forward to seeing you back soon. Already have reservations to return again. We had issues getting an appointment when we visited. There is a lovely coffee shop on offer too where you can grab your morning pick me up. I would certainly recommend this resort. Cleaning round the clock. The food and the atmosphere at Flavour Market were very good. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. We recommend going around an hour before the tour commences to get on the tour. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Six meandering pools wind through their grounds. Its the perfect spot for a romantic dinner. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. The resort and rooms are beautiful. Are any cleaning services offered at Excellence Riviera Cancun? When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. The resort was apparently full, but it really didn't feel like it. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. The staff at ERC are nothing short of amazing. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. But opting out of some of these cookies may have an effect on your browsing experience. We also noticed that there was a large volume of staff working throughout the resort. He remembered our names. Entertainment and hospitality went above and beyond. Other than having disposable mask included in the room, nothing has changed. Is it safe to get a taxi from Cancun airport? Secrets resorts All your questions answered! I'm going 12/26/08-01/01/2009. All the activities were well done, but out of the pack Gonzalo and Julio were on top. The service was outstanding, the food was delicious and the resort was super clean. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. "Airport Departure: As previously stated, US travelers need a COVID test to return home. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. The resort is beautiful. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. A traditional French-style eatery serves up some really well-done dishes. Does Excellence Riviera Cancun offer any business services? The Margaritas were definitely the highlight of this restaurant. You can also put your name in to return later and get a drink or enjoy the live entertainment. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. See more questions & answers about this hotel from the Tripadvisor community. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 Our 4th getaway to the Excellence Riviera Cancun. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Come together, come alone, regardless you will have an amazing time. Excellence Riviera Cancun - Tripadvisor Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. Is parking available at Excellence Riviera Cancun? It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. A. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. Prepare by getting your name on the books and grabbing a drink, or two. Something new, they now take your picture at check-in, probably for security reasons. We look forward to welcoming you back in a heartbeat. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. Peek behind the bedroom curtains and it's pretty unsettling. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. And here is the next complaint in our review. Fun and tasty. So, if you value privacy the Excellence club might be for you. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. . If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. He made it so fun! The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Please, receive our warmest regards from The Excellence Collection. The bartenders are great and fast. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. - Dinner: Food and service is great everywhere like always. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. Excellence Riviera Cancun or EPM??? - Tripadvisor We were able to get a covid test at the resort to return to the US. There is a second floor with a private deck and plunge pool. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. They do advise that you ring before your trip to check availability. Toggle Excellence Riviera Cancun. The rooms were spacious and clean. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Yes, dry cleaning and laundry service are offered to guests. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum